| If you have set a ddi/main number to a group with only 2 people in it with out call waiting from co on and have no overflow setup, then the system could give back busy even though you have 16/30 in bound channels
also make sure if you have 2-3 loop co buttons or all lines on buttons for a second call to come in on call waiting. Check that the call waiting distribution is set to all in group settings(it is not by default)
Shawn, ISDN is not like the standard co lines, a standard line will ring as long as there is a free line for inbound, ISDN could give back busy if set as a ddi to a phone even though there is 16 lines for inbound if the system is programmed to do so....
Last edited by OBT; December 1st, 2009 at 12:34 PM. |