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Old November 27th, 2009   #2 (permalink)
gwebster
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Multi-customer is typically used when the same system is used to provide service to multiple totally independent companies. For example, in an office building. Each "customer" in the CS 1000 is configured totally independently with their own configuration and there is no sharing of resources. Calling from one customer to the other requires a trunk-to-trunk call.

This is different from multi-tenant where a single customer can be divided into "tenants" where some of the resources are shared.
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