| Anyone interested in helping out with the new Avaya Portal?
As far as I know for a "True" Callcenter setup - that's the cheapest you'll find. $2,500.00...
If you don't need a "true" call center (Recorded Announcments, Agent logon's, Historical Data, IVR, etc.) then you may be able to go with a Centrex setup from you local Central Office.
Centrex = a group of lines that hunt, call forward no answer, call forward busy to other extension's in the group (not a true automatice call distrubtion). Still each line will usually cost about $40.00 a month to lease and if you have 4 lines - you're better off going with a system..
Chas |