| Thx bobcheese, but I am really not sure if that helps because I don't know how MS2009 relates to LW versions.
The issue is they switched from a custom built PMS application to Opera and everything is working (Check In/Out, Room Names, Maid Status, Msg Waiting) except the Room Restriction codes (RSTx <room num>) to change the restriction to local, LD, or internal from the PMS to the PBX, messages from the PMS are always NAK's by the PBX and a log is generated that in the HOTEL log that says "Invalid Function Code" from the PMS, which would indicate the RST command. I have verified it works from the console and the Hotel Options are setup correctly.
Opera says it is hard coded in there system and works on all SX-2000 systems and they cannot disable the command, and the Mitel has no options to enable or disable specific features like this, other than PMS active or not.
This normally would not be big deal, but it creates a HOTEL log that is printed to a printer at the front desk every time a check in or out occurs and this is a decent size hotel (700+ rooms) so when DB swap is executed, the printer goes through a TON of paper... they can't remove the printer because that is where wakeups are printed and that is a HUGE deal to them. __________________
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