| DND and voicemail
We have an Inter-Tel 5200 system (top of DB Studio says "Inter-Tel 5000 - 2.3.6.47).
As best I can figure out we have two options... (1) IC callers can either see the DND message and not go to voicemail or (2) IC callers will not see DND and directly to voicemail. The setting that I am toggling to go between these is under Endpoints, (specific endpoint), Forwarding Paths, 1, Station - DND. (1) above setting is No, (2) above setting is Yes.
Is there some other setting that I can change so that IC callers will see the DND message and then be forwarded to their voicemail?
Thanks. |