betski

Hi All. We're having problem faxing to a german fax server from the UK. Our customers fax using a lo-call number which connects to a MITEL virtual number in our uk office which is then forwarded via a speed dial to the german fax server. from our tests, if we fax the german fax number direct the problem is still intermittent. the sending fax machine sends an error transmission report. the receiving fax server intermittenly recieves the whole fax, sometimes half a fax and other times nothing at all. what maintenance commands in MITEL will help diagnose\trace an error in connection? I'm adamant our side of things work as faxing to and from any other fax machine works? the fax server is avaya. thx