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Old November 2nd, 2009   #2 (permalink)
acejavelin
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acejavelin is a high-tech, heavy metal redneck!

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Quote:
Originally Posted by razzmone View Post
Greetings,

I have a Mitel 3300 ICP controller and have the following issues:

1) I have advanced voicemail setup so that it e-mails the voice mail messages to the users email box. The time stamp on the voicemail is correct, however when the e-mail is sent to the users email box, it is off 3 hours. I can't see where to change the time zone so that the e-mail notification will mtch the voicemail notification.
Go to all forms alphabetic listing (can't remember other way to get to it) and set the time zone in the Networked Voice Mail Servers form

Quote:
Originally Posted by razzmone View Post
2) I am trying to change an extension programmable button from one extension to another. But when I try and change the extension, it comes up with an error message that " A Dn can only appear once on a set as a DSS/BLF or Secretarial line". I have tried this on a number of phones and get the same message. I don't see that there is already a button assigned on the phone with that particular extension.
Delete the button first, save, then go back in and add the button again.

Quote:
Originally Posted by razzmone View Post
3) I have a phone which will not display caller id. I can't find the option to turn this on/off.
Stations features are always in Class of Service, check the class of service for that phone and verify that Display ANI/ISDN options are enabled.
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Telephony users cannot gain anything without first giving something in return. To obtain a useful feature, a feature of equal value must be lost.

This is Telephony’s First Law of Equivalent Exchange.
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