| Also, don't forget during software upgrades/installs that DNS server information can be wiped out and the system will fail to contact AMC. I often just insert OpenDNS servers in these fields no matter where I am and they always work (208.67.222.222 & 208.67.220.220)
Also, I was always told port 443 AND 22 had to be open for AMC to work properly, I have run into a few customers where one or both of these ports are blocked in their firewall configuration and AMC sync's fail.
See the attached file from Mitel's Knowledge Base on basic AMC Syncronization issues. __________________
Telephony users cannot gain anything without first giving something in return. To obtain a useful feature, a feature of equal value must be lost.
This is Telephony’s First Law of Equivalent Exchange. |