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Old 12-29-2003, 02:06 PM   #2 (permalink)
ToBold
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What type system is it?
Check the port status and make sure the port connected for outcalling is not truely busy.
Have never seen the CDR report a busy line?? but I have not worked on all types of voice systems, just Octel, Lucent/Avaya
Can you attach the CDR rport?
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