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Thread: Does Avaya have a Pop-up Tool?
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Old 12-12-2003, 07:37 AM   #2 (permalink)
Anonymous
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Siemens hicom 300/hipath 4000 - CDR via network
Avaya has something called AIC or AIM which is a complete CTI integration with pop-ups on Agent desktops.

We are using Vantive and migrating to Peregrine and get pop-ups on both applications.
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