Thread: Unable to log into ACD queue
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Old July 9th, 2009   #4 (permalink)
bshubinsky
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Quote:
Originally Posted by John_In_Dakota View Post
If you can, run a Call by Call Report and see who is using the login ID.
Sorry, I'm kinda new to this.

We are using TM 3.0, would you be able to explain further?
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