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FONEMAN - I cracked the books and everything to do with a Queue Overflow needs the AOP package....
The AQTT is what would work great, but to use the AODN - you need the AOP pkg.
I guess you will need to get that package or remove the console and install an ACD set (if you can get away with it)...
I'm at a lost on how to get around this - maybe someone else can offer some pointers....
Good Luck
Chas2002 |