Strize

Hi Everyone,

Im new to these forums, as well as telephony PBXs. I've been thrown in a position to administer a CS1000E and CC6 setup at work. Up until now I've been able to make easy changes like new/chg sets, create cdns/acds, and play with the clid entries.

I do have the nortel core documentation for cs1000e, and i've read the section on CDP front to back. I'm afraid my lack of pbx knowledge is getting the best of me on this one.
There's a lot of terms that are referenced, which i am very vague on, and have yet to play with trunks.

Here is what I need to setup: (May be through CDP, not 100% sure)
Right now when making an outgoing call, the user needs to dial 9 for external then the number. It then displays the number from the clid entry programmed on the scr key they use, along with the CPND NAME.
What I need to somehow figure out is how to setup around 10 different dialing codes(Example 941,942,943,944...), which will allow an external number afterwards. The only difference in between these would be the outgoing call display that is broadcasted to the receiver of the call.
This will need to override the clid programmed on the set as well.

If I dial 941########## it will broadcast 50655555555 as my caller id when dialing the number.
If I dial 942########## it will broadcast 50644444444 as my id when dialing the number.

I've decided to post up on these forums, after trolling around and seeing all of the great minds in here.

If anyone could help me with this, or understand this a little better, it would be greatly appreciated.

One other thing to add, is that we have access to make changes through Element Manager, if anyone knows how to do it that way.

Thanks