| We have had a real struggle getting Symposium client installed on workstations. It was a combination of partial uninstalls, re-installs, reboots and removal of some RAM that was too much for Nortel's software to handle. Now we have it installed and working on all the systems that need it but are having printing problems. Some can't print reports and one in particular had the following
"Tried to print the list of CDN's from Symposium and received an error message advising that it was closing and to send the report to Microsoft. The instruction at "0x763bb11e" referenced memory at "0x00000004". The memory could not be "read". Click OK to terminate the program. Clicked ok and the CDN list closed, the SMI remained open. Tried printed from other options (Users) and the same error message. I was able to print from the Reports section (Crystal reports)"
The systems are all XP SP1 and it is version 4 revision 6.2. I've searched the posts and can't find any related topics already out there. If anyone has had this problem and has a fix can you please respond. The vendors only suggestion for all the problems we have had is to uninstall and re-install. |