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Thread: Voice Mail Transfer
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Old 11-25-2003, 04:41 PM   #1 (permalink)
Wildman
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Re: Happy turkey Day
I'll try to make this as simple as possible...

Person A has a voice mail (Call Pilot) from Person B

Person A listens to the message over the phone, then hits "9" to dial message-leaver (Person B)

Person B picks up the call back. But if Person B wants to transfer that call to another extension, he can not. There is not even a TRANSFER button showing on the display as an option. Is this how the system is supposed to work? Call backs from voice mail are not able to be transferred?

All phones involved are in perfect working order and have no trouble transferring under any other circumstances. We have a 61C switch.
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