| OPS Extensions and Message Wait Indicator
My experience, although it seems to always go against most of the companies I've worked for, is that end users in this day and age have a tendency to return EMAIL faster than any other form.
I would think primarily due to the influx of Email capable equipment these days...
Like I said, the companies I"ve worked for seem to still think this isn't the case, but it's held true for me thus far. (Heck, I don't listen to my VM that fast, why would anyone else?)
At any rate....Your play out of timeing I agree with, with exceptions:
Email (primary)-response (if not out of office) 2hrs.
Phone (land line, not mobile)- respones in 24hrs
pager-response with in 30 mins (most of us have mobile phones, if not...damn well find a payphone, right?)
That's my 2cents.
Cheers __________________ You can't wield supreme executive power just because some watery tart threw a sword at you - Look, if I went 'round saying I was an Emperor, just because some moistened bint had lobbed a scimitar at me, they'd put me away!  |