| CCBR Issues
Hey Everybody,
This is what I am trying to do:
When someone calls a particular number, they hear a recorded message and then the call gets disconnected. (Seems fairly simple)
I thought about simply setting up a voice mail box, but the customer does NOT want them to have the option of leaving a message. I set up a test ACD with a FRRT, but when I dial the ACD all I get is endless ringing if no one is logged in (the test RAN never kicked in).
Plus, I don't even know what the RAN message is. I thought it was like a music route, so I dialed the ACOD, but I got a busy signal. (what's up with that?) If I dial access codes to our music routes I hear music.
Anyway, if someone out there can point me in the right direction, that would be awesome.
Thanks, |