Happy New Year everyone. Well, I got email confirmation from Verizon that Caller ID is NOT provided on our PRI.
Goes to show that sometimes you need to start with the basics when troubleshooting.
It is an optional cost of $100/mo for number, $150/mo for name and number. Figured that was the case. I was pretty sure the programming was ok. Next step is to convince management to add CID to the PRI, on an already inflated phone bill.
Wish me luck!
FYI: The AD-40 is a PC based vm from NEC, preloaded with OS/2. Can we say legacy!