Quote:
| Originally Posted by aceofspadz I know that this phone use to go to an employee here. The extension use to ring in his office. He had to leave for a while ...I do know if you call his old number it rings to his old voicemail account. I know if i call it from the outside world it goes directly into his voicemail.
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Ah HA! I was close....it looks as if it was set up for this bloke as a VM Only extension. (meaning, it dropped straight into VM instead of ringing a phone set)
So...that explains WHAT it is....so with that knowledge, you should be able to OUT that ACDN and reutilze it as his ext. (I'd leave the VM side alone, in case he's got stored messages etc.)
Post if you have further questions or need me to clarify WHY it was set up this way.
Cheers
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