View Single Post
Old December 16th, 2008   #1 (permalink)
gabkhorh
Junior Member

Activity Longevity
0/20 9/20
Today Posts
0/0 sssssss31
Location: Singapore
Rep Power: 0gabkhorh is a newbie
Gender:
Country:
Send a message via MSN to gabkhorh
Caller ID from CS1000 Not Thrown to Contact Center 6

Hi,

facing a problem with caller id.
Currently the caller ID for calls that are made through analog CO trunks from CS1000 are not being thrown out to CC6. I have realised it when i'm checking on the AML traces. Instead it shows the specific trunk access code and member. There is no such issue for ISDN30. Is it due to configuration? Does anyone have any idea?

Thanks.
gabkhorh is offline   sendpm.gif Reply With Quote