| I see what you are saying.
Here is my predicament.
I have a Mitel SX200 on a number of ships. One per ship. There were no docs with it. The "qualified" Mitel programer has things set up so trunk linese Seize to operate if they are not physically plugged into the switch. You see, when at sea we disconnect phone lines and use cell, inmarsat and an Iridium phone as a non-dial in trunk.
So far, I have been able to designate an ARS digit string per line:
Let's say 9=the land line trunk group
Let's say 62=the inmarsat
let's say 63= the iridium
Let's say 7 = the cell phone.
Those one or two digit strings contact the right trunk line. But, if I dial a area code or prefix to a phone number, this doesn't work.
I worked with the central office for Qwest communications and was also out in the field working on enterprise equipment. So, I understand all different forms of trunk lines, hunt groups, console assignments, desktop devices, key features, the idea of bay/slot/circuit,COR/COS, and all other programming of the PBX. But, THE ONLY THING I am not grasping the basic concept of ARS digit strings and ARS groups. If I can understand this, I can help my ships tackle the PBX programming.
What I am running into now is if I dial the first one or two digits in the string, I route to the right trunk. But, If I dial the three digits afterwards, (like and area code), it doesn't recognize those three digits. Then, If I dial the prefix and extension, It busies out.
So, I have the first route down, I just need to complete the routing. |