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Old 10-10-2008, 12:11 PM   #1 (permalink)
Bandito
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New to Inter-Tel with a Couple of Questions

Hello all!

I just recently added the IT Manager role to my list of current responsibilities, so now I'm in charge of our Inter-Tel 5000 PBX. Being new to the system, I have a couple of questions that our communications vendor's technician couldn't answer, so I found your site here and thought I'd give it a whirl.

1) Is there a setting to change the text-to-speech reading speed? I like the envelope information, but it takes 'her' much too long to read it all out.

2) We were just upgraded to the latest software, 2.4.1.39 and are now on OSE 2.0 if I understand it correctly. With the latest OSE package there, apparently, is no client software yet for Outlook, so all we've got is a very basic printer-type FAX client. Does anyone have any idea when Inter-Tel/Mitel might re-introduce the Outlook-integrated FAX client? Are there any third-party clients out there? This is, after all, an Open Standards Edition. I've done some Internet searches, but haven't come up with anything promising.

3) Finally, is there a method to actually automate the server backup process so that an automatic backup could be triggered on a regular basis, such as once per week?

Thanks to all for any info that you can provide!
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