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Old 10-02-2008, 11:40 AM   #1 (permalink)
sierrabound
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Beep After Greeting
Axxess Version 10.X

We have callers identified in Call Routing Tables that point to applications in the Voice Processor. The applications are specific recordings/greetings for those callers (AreaCode-Prefix->CRT)
The application DT then goes to an ACD Hunt Group for the operators to answer.
The issue is after the greeting the caller gets a beep when being transferred to the operator. Is there a way to disable the beep? Or another way that I should be doing this? Thanks for the help.
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