| Mintertel_guy Thanks for your reply.
I did try the adding the settings in the CRT but this did not work. The 800 number still goes to the attendant. I'm not sure if I added the entries correct. I just added E and choose Single for the type and pointed it to my application number which is 2520. Can I change the attendant? Whats really strange is I thought I would just forward the extension the calls come in on to the automated attendant which is 2520. But when the calls come in they go to another extension and is not answered by the phone system. Why can't I just forward calls to the automated system? Thanks again. |