PBX Info :: Your Free PBX, PABX and Telephone Information Resource - View Single Post - How do I audit a MerMail Voice Menu?
Thread: How do I audit a MerMail Voice Menu?
View Single Post
Old 10-20-2003, 08:44 PM   #1 (permalink)
hhallett
Junior Member
 
hhallett's Avatar
hhallett has no status.

Activity Longevity
3/20 18/20
Today Posts
0/0 sssssss55
Location: In an almost perpetual mental fog!
Rep Power: 6hhallett is on a distinguished road
Gender:
Country:
One of our departments has requested the following MerMail information: "IN THE BUSINESS HOURS GREETING MENU #xxxx. LET ME KNOW HOW MANY TIMES CUSTOMERS PRESS 1 AND HOW MANY TIMES THEY PRESS 2. I NEED A DAY'S WORTH OF DATA."

The referenced "greeting menu" is a Voice Menu. Keys 1 & 2 call specific telephone DNs.

I have been told that this information is obtainable, but I have no idea where in the MerMail to find it or how to get it.

Could someone please get me going in the right direction?
__________________
Respectfully,
H. E. Hallett
Field Service Technician
Scottel Voice and Data
hhallett is offline   sendpm.gif Reply With Quote