I'd like to thank everyone for their aid and support.
It is now midday on a Friday. I've watched the front desk check guests out this morning and I'm still seeing only the
PT [STX]IS TEST[ETX] [BCC]
MT [ACK]
and the
MT [STX]ST <ROOM DN> PR MI 0[ETX]
PT [ACK]
messages. What I am still
not seeing are either the
PT [STX]SE ST <room DN> CH OU (or IN) [ETX][BCC]
MT [ACK]
or the
PT [STX]SE CP <room DN> <Name> [ETX][BCC]
MT [ACK]
messages.
Housekeeping says that their still not seeing the room status changes in the PMS software.
The Hotel has
finally accepted that it's a PMS problem.
I've been told that the vendor has been contacted and that they are "working on it".