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Thread: Return 2 available b4 After Call, Break time
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Old 06-05-2008, 12:11 PM   #4 (permalink)
pongnut
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Seems like a bad idea to us too but this is something that our new contact center management (of course they didn't come from a Nortel shop) wants to adopt. We are on a Option 81c and CCM 6.0.
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