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Old 10-17-2003, 02:23 PM   #2 (permalink)
Chas2002
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Re: Questions for a Potential New Hire
I have a test that I use to give prospective techs...
What type of Call Center setup (Applications) are you using?
Do you want it heavy on MAC situations?
Or do you want it to lean more to Troubleshooting situations?
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