Hi,
there's one part that's puzzling me! You are talking about LICENSED. So this is what i get in Symposium:
Note: I have the french version. So i'm not really sure sometimes how it's call in english.
Active Agent
It's says that we have 10 bought and everything else says NA
Agent Position ID
Configure value= 100
Bought value= NA
Mesure value= 16
System value= 4500
So does it makes sense? And how do i check in the PBX the licensed part?
Thanks again!