| It’s been a while since I last worked on a CICS and I just can’t seem to get 2 door phones or a 7406 to work. I installed 2 Norstar door phones (Ext.'s 230 & 231) with no controllers (DOC's) today, and when I got the door phones connected (after testing the Ext.’s with a 7316) I could not get them to ring a single set. I went in to feature 9*4 and the system found the door phones (230 & 231) and then I set the rings to 5 and the page to none. But the customer wants all the phones to be rung by the door phones so I set up a HG (HG 290), and added all sets 221 - 236 (except the door phones 230 & 231) to that HG and changed the F9*4 call Ext to 290. When I press the button on the door phone I get one tone only from the door phone, but none of the sets in HG 290 ring (I did check the HG member sets and they all have a HG appearance button). Any thoughts?
As for the 7406, the handset just says “scanning” on the screen. I plugged a 7316 in to the port for the 7406 and it works fine. Am I missing a step for the 7406?
thanks,
B~ |