 Problem with ADD install on CC 6.0
I have installed the agent on several PCs with no issue. I then tried to roll it out to my Helpdesk and the the problems arose,
The supervisor/agent installed and it worked fine. When the agents try they can install it but when they try to run it they get the following error...
'The Agent Desktop Display could not communicate correctly with symposium web client application server via RDS. Check your network connections and contact your administrator.'
Any guidance would be most appreciated.
Jason |