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**Chas2002** · 10-15-2003, 09:03 AM

Remote Call Forward
Remote Call Forward (RCFW) allows a telephone user to program Call
Forward from a remote telephone. With Remote Call Forward (RCFW)
enabled, forwarding DNs can be defined and Call Forward All Calls can be
activated from within the Meridian 1 or outside the local switch. The Remote
Call Forward (RCFW) feature is password protected.
The Station Control Password (SCPW) is required to program Remote Call
Forward. Entering a password length of 0 disables the password control for
both Electronic Lock and RCFW.
Operating parameters
RCFW requires the following:
— set the password length in LD 15, at the SCPL prompt
— add passwords in LD 10 and LD 11, at the SCPW prompt
— allow Call Forward All Calls in LD 10 and LD 11, and
— define Remote Call Forward Activate (RCFA), Deactivate (RCFD), and
Verify (RCFV) Flexible Feature Codes (FFC) in LD 57.
To activate RCFW from outside of the local switch, you must use the Direct
Inward System Access (DISA) DN. The telephone’s Prime DN is associated
with the RCFW password for added security. Also, RCFW can activate or
deactivate Call Forward on a telephone, and verify the same feature on a
telephone.
Changes to the Station Control Password length do not take effect until after
a data dump and SYSLOAD.

If there are two telephones with the same Prime DN, it is recommended that
only one of them have a Station Control Password. With RCFW, it is possible
that two telephones could have the same password assigned. With the same
password, they could control each other’s security. For the same reason, the
Secondary DN for an Automatic Call Distribution (ACD) telephone should
not appear as a Prime DN on another telephone.
A unique number code must be programmed for each of the FFC functions
relating to RCFW: Remote Call Forward Activate (RCFA), Remote Call
Forward Deactivate (RCFD), and Remote Call Forward Verify (RCFV). You
can change the RCFW Directory Number (DN) from your own telephone or
from a telephone remote from the switch.
RCFW is not supported for ACD telephones.
Feature interactions

Attendant Administration does not support the telephone programming
associated with Remote Call Forward.
Enhanced Flexible Feature Codes - Outgoing Call Barring
Activation of CFW to a barred DN by Remote Call Forward will be
permitted, since the user has had to dial the Station Control Password, which
could also have been used to deactivate Outgoing Call Barring (OCB).
Multiple Appearance Directory Number
With a Multiple Appearance Directory Number (DN) and both sets having a
Station Control Password (SCPW), Remote Call Forward may not operate as
intended (that is, if Call Forward has been activated using the Remote Call
Forward feature, Call Forward remains activated when an attempt to
deactivate it is made from the set on which it is active).
Phantom Terminal Numbers (TNs)
If Remote Call Forward is to be used in conjunction with a Phantom TN, the
Phantom TNs must be configured with the Call Forward All Calls (CFW)
feature.

Call Forward Destination Deactivation
Remote Call Forward (RCFW) and Call Forward Destination Deactivation
(CFDD) provide the same functionality but are activated differently. CFDD
does not require the call forward station’s control password to deactivate the
call forward functionality on the call forward station.
The call forwarded destination can use the Remote Call Forward deactivation
FFC as well as CFDD to deactivate the Call Forward All Calls functionality
on the call forward station.
Set-Based Administration Enhancements
A set may be remote call forwarded while someone is actively logged into it
with Set-Based Administration login.
Feature packaging
The following software packages are required to implement Remote Call
Forward:
— Optional Features (OPTF) package 1
— Flexible Feature Codes (FFC) package 139, and
— Controlled Class of Service (CCOS) package 81.
In addition, the following software packages are required to implement
RCFW on analog (500/2500 type) telephones:
— Special Service for 2500 (SS25) package 18, and
— 500 Set Dial Access to Features (SS5) package 73.

Feature implementation
LD 15 – Set the Station Control Password length.
LD 57 – Define Remote Call Forward FFCs.
Prompt Response Description
REQ CHG Change.
TYPE CDB
FFC
Customer Data Block.
Release 21 gate opener.
CUST 0-99 Customer number.
...
- SCPL 0-8 Station control password length (0-8).
Entering 0 disables the Remote Call Forward and the
Electronic Lock features.
Note: A data dump and SYSLOAD are required to implement a
change in password length. Shorter passwords are filled with
leading zeros. Passwords that are too long have the leading digits
truncated.
- FFCS YES Change end of dialing digits in FFC.
- - STRL 1-3 Number of digits to indicate FFC end of a feature activation.
- - STRG (#), xxx 1 to 3 digits to indicate FFC end of a feature entry.
Prompt Response Description
REQ CHG Change.
TYPE FFC Flexible Feature Codes.
FFCT (NO), YES FFC Confirmation Tone (optional).
CODE RCFA Remote Call Forward Activate.
RCFA xx RCFA code
CODE RCFD Remote Call Forward Deactivate.
RCFD xx RCFD code.

LD 10 – Set the Station Control Password for Analog (500/2500 type)
telephones and allow Call Forward.
LD 11 – Set the Station Control Password for Meridian 1 proprietary
telephones and allow Call Forward.
CODE RCFV Remote Call Forward Verify.
RCFV xx RCFV code.
Prompt Response Description
REQ CHG Change.
TYPE 500 Telephone type.
TN l s c u Terminal Number.
SCPW xxx...x
X
Station control password (0-8 digits as defined by prompt
SCPL in LD 15).
Entering X deletes the password.
FTR CFW 4-(16)-23 Allow Call Forward and set forwarding DN length.
Prompt Response Description
REQ CHG Change.
TYPE aaaa Telephone type, where:
aaaa = SL1, 2006, 2008, 2009, 2016, 2018, 2112, 2216,
2317, 2616, or 3000.
TN l s c u Terminal Number.
SCPW xxx...x
X
Station control password (0-8 digits as defined by prompt
SCPL in LD 15).
Entering X deletes the password.
KEY xx CFW 4-(16)-23 Assign Call Forward key (xx) and set forwarding DN length.

Feature operation
From any telephone within the system, simply lift the handset and use the
following procedures. From any telephone outside the system, first dial the
Direct Inward System Access (DISA) number for your system, wait for dial
tone, and dial any required passwords and Authorization Codes.
1 Dial the Remote Call Forward Activate FFC.
2 Dial the Station Control Password for the telephone to be forwarded.
3 Dial the Prime DN of the telephone to be forwarded.
4 Dial the number to which calls will be forwarded.
5 Dial the end-of-entry digit(s) (defined in LD 15), if these digits plus the
number of digits in the forwarding DN are less than 24 digits. (If you do
not dial the end-of-entry digits, the forwarding DN is saved but cannot be
verified remotely.)
You will hear a confirmation tone after entering the main extension number,
telling you that the password and extension match. You will hear a second
special tone after dialing the end-of-entry digits, telling you that the
procedure was successful. If you hear a fast busy signal, hang up and try
again.
When entering the forwarding DN, you cannot enter more than 23 digits,
including the end-of-entry digits. If you attempt to enter a 24th digit, you will
hear an overflow tone.
If the forwarding DN plus the end-of-entry digits are not less than 24 digits,
hang up after dialing the forwarding DN. The DN is saved but cannot be
verified remotely.
To cancel Remote Call Forward:
1 Dial the Remote Call Forward Deactivate FFC.
2 Dial the Station Control Password for the telephone.
3 Dial the Prime DN of the telephone.
To verify Remote Call Forward:
1 Dial the Remote Call Forward Verify FFC.
2 Dial the Station Control Password for the telephone.
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X11 features and services
3 Dial the Prime DN of the telephone.
4 Dial the number to which calls should be forwarded.
5 Dial the end-of-entry digit(s).
If the number to which the telephone is forwarding calls does not match your
entry in step 4, you will hear a fast busy signal. If the numbers do match, you
will hear a confirmation tone after entering the forwarding number, provided
the confirmation tone is enabled in LD 57.
When entering the forwarding DN, you cannot enter more than 23 digits,
including the end-of-entry digits. If you attempt to enter a 24th digit, you will
hear an overflow tone. You cannot use Remote Call Forward Verify for a
forwarding DN that was entered without the end-of-entry digits because of
too many digits.