| new card and new extensions....
the main card in my PBX system is an ACS Proc 3.0 and i just added a new extension card. it is a 308EC Module 1.0. i now have extensions 34-41 in my system.
extension 34 is my newest extension, however, there is a small problem and i cant figure it out.
the extension can dial out and if someone calls and asks for extension 34, the receptionist can transfer to it with no problems...however, if the receptionist isn't at her desk and someone waits for the prompt to manually dial 34, it will not transfer to that extension.
do i need to make extension 34 active somewhere in the system?
transferring internally to and from extension 34 works as well, no issues.
Thanks. |