I am having a problem with static on voice channels (on external and internal callers) and I am not having much luck in tracing it back to its source. So far, I have 6 of my 12 DSPs shut off and the static persists. I guess that I haven't turned off the culprit yet. I was hoping that there would be a tool that would let me see what channel or DSP was being used when a particular message was left. Would Support Tools hold anything of that kind? I am several months in to this process and there has got to be a better way. My vendor has been onsite multiple times and reloaded the languages, reburned the DSPs, and rebooted the entire server all with no positive impact. Do you have any ideas? Could you point me in a direction where I could get some answers, ideas, or help of any kind?
Cheers,
Rachelle
