zleviticus

OK i am in a quandry and can not figure out what to do and why a particular issue works and then does not work.

We own a hotel. We have set night forwarding for afterhours calls. When someone zero's out we want it to go to the main AA. In the main AA we have options that they can be connected to a after hours person.

We had it working to where if someone did zero out if did go to the main AA. Now if you zero out the calls simply go to a phone in the office and none of the night forwards are working now.

Where can i begin to even attempt to fix the night issues and the other items.