| In reply to Y'alls questions:
Is this a brand new card or are you replacing an existing card?
We just replaced a suspected bad card
If it is a new card have you done all the programming for it?
Checked all the programming, Port 17 on the TN799DP is assigned. All checks good
Is it added in node names, ip interfaces, is the data port added?
All of these were previously programmed, everything checks out good
What is link 1 supposed to be doing?
Link 1 is our port into the switch for network management data and remote access
Our IT folks has a router on this link and this was the original complainant, they said that they did not have a link light on the router and they had the switch tech replace the card ( After doing their troubleshooting on the router). When they replaced the card they had the same problem. I suspect that the original problem was this card was stuck on restart. When they replaced it there was no change in the problem. Then that's when they gave me the trouble. |