| Hi I'm new to this site and find it hard to believe that no-one has responded to your question.
I work for a company called Zeacom that provides Call Centre\Unified Comms to multiple PBX vendors. Our product integrates to NEC Cisco and Avaya switches so I have some knowledge of those and how they integrate.
What exactly did you want to know? FYI Our product conects to an NEC via what's called an OAI link (TCP/IP), On a Cisco it use the CIsco TAPI driver and same on the AVaya IP Office.
We don't connect to a Nortel.
We have over 2000 systems installed anout 800 in Australia and about the same in the US.
You can go to our website and ask someone to call if you like?
I love our product. I've been working on it for 7 years, 3 while I was empyed at NEC and then 4 at Zeacom. Any Questions please post back. |