ronaldjamesh

Hello, Having a problem with a DXP Plus 15A172 software. The serial connection between the DXP and the Interchange quit working. The "VMail" display above the softkey disappeared as well. No message waiting lights either. I tested the serial port on the phone system and was able to make program changes so I believe the serial port is OK.
We are testing the COM port on the PC today. My question is this, is there a programming function that needs to be done in VMMI to get what I call "visual voice mail" to work on the DXP Plus? I looked all over in the database program and cannot find a place to turn that on. Or does it just work when the DXP serial connection to the PC is good? I know on the DSU's there was a place to turn on "visual voice mail" and the "vmail" would just show up on the telephone displays. Thanks!