Originally Posted by DSN_Switch_Tech

Greetings all,

I have a problem with call forwarding on an SL-100 switch. When a customer picks up the phone, dials the feature code to access call forward, and then dials the number to call forward to, it calls the number and doesn't activate the feature. On the second try, doing the exact same thing as in the first try, the call forward activates and all is well. However, customers have to input the feature code twice and that makes for some angry customers. Has anyone else experienced this problem?