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Originally Posted by McVoIPin  Did you make sure x3955 is assigned to the same tenant (Should be by default). I think it's CM12 01. Can you call other extensions internally? If that doesn't work CCC it out and reprogram it. Could be corrupt since your doing it remotely. |
I checked the tenant assignment and it is correctly assigned as tenant 01. (At least I think that's correct. That's the only tenant assignment I've ever seen, but I've only been working on this stuff for a short time.)
That extension can call out to any other extension on that switch or either of the other two.
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Originally Posted by R4+Z Can you dial the extension on its own site? as it could be an omission in the LCR at the site(s) that can't dial it. |
I haven't been able to test whether local (on the same switch) extensions can call that one or whether that one can call out of the organization because I haven't been able to get over to that facility.
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| The forwarding is reasonably straight forward. When set from the phone it's self you would just dial in the 7227 but when you go and look at it in Cmd E6XX you would just see 72- what you can then do however is hit de and it will then display the 27. The reason is 72 is the access code to the pabx where the VM is situated and 27 is the remainder of the extension number. So in order to set this forward using E6XX you have to enter 72,27 just as you would if you were call forwarding external eg 9,XXXXXXXX |
Ah, okay. It all makes sense now... well not all, but at least the call forwarding at that facility.
Thanks.
