Originally Posted by Tigher

Problems:
1. I can not transfer to extension from voicemail. I am assuming it is the PBX sequence in the call transfer. They are currently set to !, for internal and !,,9 for external.

2. Reception/operator box is 70 and or 888? I can not access this box, but I "see" the messages in the message status program. How can I access them?

3. I want my Reception/operator to be ext. 22 at port 22 can this be done? or does it have to be the extension on port 10? We do not have or need a receptionist, so we have an employee that picks up the operator messages and routes them accordingly.

Any help would be appreciated, I would hate, and I mean hate to go to that vendor and give him any business.

Thanks!