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BFS to 3904 ACD agent phone
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10-02-2003, 09:51 AM
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twscrb
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I'm not sure exactly what you mean but I think you're saying that it's not possible because the primary DN is not on key 0.
I think I might workaround this problem by using an autodial button instead to dial the user's primary DN.
Thanks
twscrb
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