| There is a known issue with the BCM200/400 Release 4.0 where a user cannot logon via element manager.
If you are able to access the BCM website using the correct username and password, and still unable to logon via Element manager, you most likely have this issue
The issue is caused by the Linux RPM files becoming currupt, I have had this on 3 BCM400's now. The fix is pretty simple, but you would need to get hold of your vendor to log a call with nortel technical support, who will walk you (or your vendor) through the replacment of the RPM's, based on the patch level of your BCM.
If your getting the "BCM detector cannot determine the device type for {BCM IP ADDRESS}" error you have this problem.
Last edited by Mercury_Storm; 02-06-2008 at 10:46 AM. |