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Old 02-04-2008, 10:40 AM   #1 (permalink)
Julienr78
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Scripting for SCCS 4.2
We're currently running SCCS 4.2 and I'm looking to get training for Scripting.

Would Global Knowledge's 0326C (Nortel Contact Center - Manager Scripting 1, Release 6.0) be adequate, or are there way too many changes for it to be useful?


The best solution would be upgrading to 5 or 6 but that's not an option right now....
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