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Old 09-30-2003, 05:34 PM   #4 (permalink)
Panchanka
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After you program your music route TN, splice your MP3 player output wire and punch it into the music TN. Do you use conference loops or music on hold licences? You will want to make sure your ACD's queue have MURT set to the Music route number. There are a few other things that need to be done.
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