PBX Info :: Your Free PBX, PABX and Telephone Information Resource - View Single Post - Hook flash disconnecting the call on KX-TD816E

baltazar13 · 01-13-2008, 07:01 AM

I have a KX-TD816E in the UK connected to SLT's.

I have gone through the manual and found that in order to place a call on hold for example using and SLT you simply press the flash key. However when I do this from the called extension, the calling extension get disconnected (I hear the disconnected tone) but the holding extension gets a dialtone.

I need to use the flash key for conference calls.

I have not changed the default parameters.

I am hoping someone can give some pointers.

Many thanks.