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Old 09-29-2003, 10:28 AM   #2 (permalink)
Chas2002
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DN translation to DNIS...possible?
Just a suggestion...convert the original DNIS..

Example:

Toll Free 888-xxx-xxxx is delivered as 2345,
Incoming Digit Conversion 2345 to your ACD/CDN (4321)

On your alternate (T1 Down) route program to deliver to 4321.
Thus - all calls (Toll free or local delivery) end up on 4321.

I do this with all my toll free numbers to give customers to oppotunity to dial a local number or toll free number.
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