| I have verified that each one of the 5 numbers ring by hooking a buttset up to the 66 block, and dialing the numbers individually.
I am a little green, so I'm not sure what you mean by looping each trunk on the frame. By frame, do you mean the 66 block? How do you loop each trunk?
I have considered that the telco may have a number in their hunt group that is not one of my 5, but what I still do not understand is how by dialing xxx-3644 from an outside line, I am getting the switchboard @ 2775.
Here is another issue to note. xxx-xxx-2775 comes in on a PRI that is not owned or operated by our local telco. This number is handled by a different long distance carrier. At the time, our local telco was not setup to do their own PRI's. So they gave us a local xxx-2775 on an analog line so local people could call our company.
I also found that xxx-3644 and xxx-xxx-3644 ring 2 different stations. xxx-xxx-3644 comes over on a PRI, I'm sure, and I have a virtual in the system with 3644 hooked to a programmed hunt that appears on a different phone.
I'm not sure how the PBX is able to differentiate the two. How does the PBX know to associate xxx-xxx-3644 (PRI) to virtual 3644, and xxx-3644 (Analog) to virtual 2775?
I'd really like to know that one. Thanks for the help! |