gwebster

Here is your chance to provide input into the future direction of the Meridian 1 / Succession 1000 management tools. Please complete the following survey and either PM or email to myself.

1. Are you an end-user or distributor?

1a. What best describes the type of M1/Succ1000 network you are managing:
Single site, Less than 5 sites, Greater than 5 sites, Greater than 20 sites

2. Do you currently use OTM: yes/no

3. If no, why not?

4. If yes, what was the primary reason for purchasing OTM?

5. If yes, which OTM modules do you use and how often:
- Alarm Management (Windows) - Never, daily, weekly, monthly
- Alarm Management (Web) - Never, daily, weekly, monthly
- Billing Reports (Windows) - Never, daily, weekly, monthly
- Billing Reports (Web) - Never, daily, weekly, monthly
- Call Tracking - Never, daily, weekly, monthly
- Calling Party Name Display - Never, daily, weekly, monthly
- Corporate Directory - Never, daily, weekly, monthly
- ESN Analysis - Never, daily, weekly, monthly
- Inventory Management - Never, daily, weekly, monthly
- LDAP Client - Never, daily, weekly, monthly
- List Management - Never, daily, weekly, monthly
- Maintentance (Windows) - Never, daily, weekly, monthly
- Maintenance (Web) - Never, daily, weekly, monthly
- Station Administration (Windows) - Never, daily, weekly, monthly
- Station Administration (Web) - Never, daily, weekly, monthly
- Telecom Billing System - Never, daily, weekly, monthly
- Traffic Analysis - Never, daily, weekly, monthly
- Terminal Emulation - Never, daily, weekly, monthly

6. What three things do you like about OTM?

7. What three things don't you like about OTM?

8. If OTM could add three things that it currently doesn't do, what would they be?

9. If OTM was to remove three things that it currently does, what would they be?

10. How much training have you had on the Meridian 1 / Succession 1000?

11. Have you used Element Manager (from Succession 1000?)- yes/no

12. If yes, what do you like about Element Manager.

13. If yes, what don't you like about Element Manager.

14. Any additional comments?