| If it is set up as a ucd group it would be programmed in Cmd 17 not command 18. Cmd 18 is for hunt groups and forwards can take effect on the calls. The following is an extract from the business features guide on circular hunt groups but I believe it applies to all hunting groups....
The terminating sequence of service features to a station is as follows:
a. CALL FORWARDING - ALL CALLS
b. STATION HUNTING
c. CALL FORWARDING - BUSY LINE
d. CAMP-ON
e. CALL WAITING - STATION.
it also states for circular groups....
When all stations within a STATION HUNTING - CIRCULAR group are busy, the calling party will receive Busy Tone.
and.....
If a hunt group station has set CALL FORWARDING - ALL CALLS or DO NOT DISTURB, hunting will bypass that station and continue in the order of hunting.
From experience I think you will find that a call forward no answer on the pilot will take effect if the call goes unanswered longer than the usual time out no matter which phone in the group it was ringing on.
For some reason the manual does not describe Pilot hunt groups in their own right. Hope this helps!
Last edited by R4+Z; 12-07-2007 at 01:00 AM. |